Technical Remote Support
We have of course extended our service to also include technical support via the telephone and/or via online connection to the machines.
If you have a problem with your machine that can be solved with technical support over the phone or online, our technicians are ready to help you. State the serial number of the machine and other machine data and the problem, and we can help you as soon as possible.
Technical support is invoiced at the applicable hourly rate. If you have an extended service agreement with Ehcolo, the support is free during the day.
If your problem cannot be solved over the phone, we will send one of our competent fitters.